Sales Policy of Twitnaapo

Effective Date: November 28, 2024

Welcome to Twitnaapo, your trusted brand for high-end, premium footwear. At Twitnaapo, we are dedicated to providing luxurious and stylish shoes that cater to the tastes of our discerning customers. Our sales policy is designed to ensure a smooth, transparent, and secure shopping experience for all our valued customers. Below, you’ll find important details about our sales terms, shipping policies, and more.

1. Overview

Twitnaapo offers a range of luxury footwear for both men and women, combining high-quality materials, expert craftsmanship, and timeless style. By purchasing from us, you agree to the terms and conditions set forth in this Sales Policy. Our aim is to provide you with exceptional service, premium products, and a seamless experience every time you shop with us.

2. Ordering and Payment

Placing an Order

To place an order with Twitnaapo, simply visit our website at www.twitnaapo.com and browse our wide selection of luxury footwear. Once you’ve selected your desired product, click on the “Add to Cart” button, and then proceed to the checkout page. You will be prompted to enter your shipping information and choose your preferred payment method.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

Your payment will be processed securely, and you will receive an email confirmation once your order has been successfully placed.

3. Pricing and Taxes

The prices displayed on our website are in U.S. dollars. Twitnaapo reserves the right to update prices at any time without prior notice. Any applicable taxes, including state and local sales taxes, will be added to your order during the checkout process based on your delivery address.

4. Shipping and Delivery

Shipping Options

We offer several shipping methods to ensure your order arrives in a timely manner. The available shipping options will be presented to you during checkout, and shipping costs will be calculated based on the delivery address and selected shipping method.

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Overnight Shipping: Available for next-day delivery, depending on location.

Please note that shipping times may vary based on your location and any unforeseen delays caused by weather or carrier-related issues.

International Shipping

Currently, Twitnaapo offers shipping to select international locations. Please check our shipping policy page for the list of countries we ship to. Additional duties and taxes may apply for international orders, and customers are responsible for these costs upon delivery.

5. Order Confirmation and Tracking

Once your order is placed, you will receive an email confirmation that includes your order details and estimated delivery time. After your order is dispatched, you will receive another email with a tracking number so you can track your package’s progress until it arrives at your doorstep.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase from Twitnaapo. If you are not happy with your order, we offer a 30-day return and exchange policy for eligible items. To be eligible for a return or exchange, the following conditions must be met:

  • The item must be in new, unworn condition, with all original tags, boxes, and packaging intact.
  • Shoes must not have been worn outdoors or show any signs of wear.
  • The return or exchange must be initiated within 30 days from the date of purchase.

How to Initiate a Return or Exchange:

  • Visit our website at www.twitnaapo.com and log in to your account.
  • Go to the “Order History” section and select the order you wish to return.
  • Follow the prompts to request a return or exchange, and you will receive a return shipping label.

Once we receive your returned item, we will process your refund (less any applicable restocking fees) or send out the exchanged item as per your request. Refunds will be issued to the original payment method used for the purchase.

7. Cancellations

Orders can be canceled if they have not yet been processed for shipping. If you need to cancel your order, please contact our customer support team immediately at info@twitnaapo.com or (620) 256-6596. Once an order has been shipped, we are unable to cancel it, but you can follow the return process once the item arrives.

8. Promotions and Discounts

We offer various promotions, discounts, and seasonal sales throughout the year. To stay informed about the latest offers, sign up for our newsletter on our website. Discounts and promotions cannot be applied to previous purchases and may not be combined with other offers unless stated otherwise.

9. Customer Service

Our customer support team is here to assist you with any questions or concerns. Whether you need help with placing an order, tracking your shipment, or making a return, we’re happy to help! You can reach us by:

10. Privacy and Security

Your privacy and security are of utmost importance to us. All personal information you provide during the order process is encrypted using secure technologies. For more information on how we protect your data, please review our Privacy Policy.

11. Terms and Conditions

By purchasing from Twitnaapo, you agree to our full Terms and Conditions, which outline your rights and responsibilities as a customer. Please review them before placing an order.

We at Twitnaapo are dedicated to providing you with luxury footwear that enhances your style and comfort. We are confident that you will enjoy your shopping experience with us, and we look forward to serving you!

Thank you for choosing Twitnaapo – the premier destination for high-end shoes.

For more information, please visit our website at www.twitnaapo.com.